Who we are

Our website address is: https://caringpresence.net.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from caringpresence.net (the "Site").

Caring Presence is determined to protect and maintain your privacy. We are privileged to be trusted with your personal information and do not wish to jeopardize that trust.

Please note that we do NOT store credit/debit card numbers, nor do we share emails or sell personal information with any 3rd parties.

However, in order to use some of our services, it’s necessary for you to give us details such as your name and email address and we will ask your permission for these details where relevant.

This document explains how and why we collect information from our users, how we use it, and how you can access or change it. If you have any problem with this policy or wish to ask questions, please contact us at crodenberg@caringpresence.net.

What personal data we collect and why we collect it

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal), email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

Contact forms

This site uses a contact form that includes the following personal data: name and email. Submissions are kept indefinitely for customer service purposes. We do not use the information submitted for marketing purposes.

Opt-in forms

This site uses opt-in forms to collect your name and email for marketing purposes so we can notify you about related content and special offers. Submissions are kept indefinitely. If you submit an opt-in form on our site you will be opting in for us to save your name, email address, and other relevant information. You can unsubscribe at any time in the future by clicking the unsubscribe link at the bottom of any email.

Cookies

To improve your experience on our site, we may use 'cookies'. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

Analytics

This site uses the plugin Google Analytics via Monster Insights to see how visitors find and use our website. Monster Insights’ privacy policy can be viewed here: https://www.monsterinsights.com/privacy-policy.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Who we share your data with

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

All personal information collected through opt-in forms is shared with ConvertKit. Their privacy policy can be viewed at: https://convertkit.com/privacy.

How long we retain your data

User-submitted personal data is retained until unsubscribed or deleted and will be removed upon the user's request. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

What rights you have over your data

Caring Presence Psychotherapy, PLLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to request that we erase any personal data we hold about you, and we will comply within 10 business days. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time, and changes are effective when they are posted on this page. You are advised to review this Privacy Policy periodically for any changes.

Our contact information

If you have any questions about Caring Presence, its services, or this Privacy Policy, please contact us at: .